Absolutely Delicious Catering,the Parent company of the Old San Francisco Steakhouse, received the following comment from a recent customer.....
"Our initial impression of caterers was not very promising until I spoke to you over the phone.
Caters were not willing to have tastings until you signed up with them. I thought this was ridiculous "What if I did not like the food or their service, but was already invested". If we were going to spend a good chunk of money I believe that a forty dollar tasting is a good business gesture even if you don't get the business. When we meet you we were impressed. The fact that you spent over two and a half hours with us asking us questions giving suggestions and letting us taste possible food choices impressed us. We had already made our choice that evening to obtain your services even though we said "We would call you with our decision that week."
"Our initial impression of caterers was not very promising until I spoke to you over the phone.
Caters were not willing to have tastings until you signed up with them. I thought this was ridiculous "What if I did not like the food or their service, but was already invested". If we were going to spend a good chunk of money I believe that a forty dollar tasting is a good business gesture even if you don't get the business. When we meet you we were impressed. The fact that you spent over two and a half hours with us asking us questions giving suggestions and letting us taste possible food choices impressed us. We had already made our choice that evening to obtain your services even though we said "We would call you with our decision that week."
Through out the process you were so helpful and honest with us. At times I was not able to get a quick response, but this made sense as we spent countless of hours with you and you would not accept interruptions by others. You made us feel that you not only appreciated us as customers, but as people. Your insight to food and service is remarkable. Through out the planning you were available to us and provided feedback something every couple needs. Actually you took away a big chuck of our stress from setting up our rehearsal dinner to wedding. By going to our venue days prior and giving us more suggestions and recommendations this helped make our special day a special day. Many of family members raved about our venue and Food. Many of them had not tasted great food at a wedding. They were impressed by the way the food was presented and most importantly the taste.
We were also treated like a King and Queen by your worker Gabino. This guy was awesome we did not know if we were going to serve ourselves prior to that day. As soon as we made our entrance he presented himself and catered to us from the beginning to the end (he deserves a raise lol).
We were also treated like a King and Queen by your worker Gabino. This guy was awesome we did not know if we were going to serve ourselves prior to that day. As soon as we made our entrance he presented himself and catered to us from the beginning to the end (he deserves a raise lol).
Veronica, me and my wife want to thank you from our bottom of our heart for the time, service and help you provided us. We know your business will flourish as you have great employees and treat customers like family. Do not change the way you conduct business or treat people as this is your strongest asset. You have our future business and we will send you many referrals.
Thanks Again
Carlos and Veronica N."